Delete Your Dopamining Account

Delete in the app

1. Open Dopamining and sign in.
2. Go to Profile and tap the gear to open Settings.
3. Tap Delete Account at the bottom of Settings.
4. Tap Delete, then Delete My Account. Your account is deleted at once.

Delete without the app

Email support@dopamining.org from your account's email address. Write "Delete my account" in the subject.

If you used Sign in with Apple with Hide My Email, write from any address and tell us your player name. We confirm the request through your account's email before we delete it.

We delete the account within 30 days and tell you when it is done.

What we delete

• Your account: email address, player name, account number, and settings
• Your challenge, workouts, steps, distances, streak, Lives, game progress, DPM balance, and notices
• Your player card, your name reservation, and your invite code
• Your devices, push tokens, and install IDs
• Your usage events and the feedback messages you sent
• Your duels that have no result yet, with their invite codes
• Your place in an active group race
• Your sign-in record. If you used Sign in with Apple on iPhone, we also ask Apple to remove the app's access.
• Your subscription, which we cancel

Deletion cannot be undone.

What we keep

• Duels you finished against another player, so that their result stays. Your side shows as "Deleted player", without your avatar or rep times. Your score stays.
• Group race standings, with your player name, avatar, and score.
• Invites you already sent, with your player name, in the other players' inboxes.
• Billing records of your payments, with us and at Stripe, as the law requires.
• Server logs, which can hold your account ID. They are deleted after 30 days.
• Our database's recovery copy, which expires after 1 hour.